Ratcliffes Insurance Brokers – FAQ Can you insure my vehicle? + A: Whether you run a courier car, a delivery van, or a haulage vehicle, we can help you find the right commercial vehicle insurance for you. Please use our contact us form and our team will be happy to discuss your requirements. What's the difference between Courier and Light Haulage? + A: Couriers handle smaller parcels with fast, often door-to-door delivery. They can perform multi-drop routes , delivering to several addresses efficiently. Light haulage is for larger packaged loads transported in vans or small trucks. Ideal for bulk deliveries rather than urgent single parcels. Quotation + Q: I'm not sure of what covers I need? A: We can provide tailored insurance to meet your needs, please contact us and our team will be happy to discuss your requirements. Documents + Q: How do I receive my documents? A: All documents are available immediately to view and sent by email. Account + Q: Do I need an account? A: No, but it helps if you want quick access to quotations or policy information online. Payment + Q: What payment methods do you accept? A: Credit/debit cards only for online policies. Charges + A: An administration charge of £15.00 applies per policy on inception, for any mid-term adjustments, and renewals. For cancellations charges our team will discuss this at the time of your cancellation Cancellation + Q: How can I cancel my policy? A: Contact us via phone or email for guidance. Complaints + Q: How do I inform you of a complaint? A: Contact info@ratcliffes.co.uk or call 01242 544544. Contact + Q: How can I get in touch? A: Call 01242 544544 or email info@ratcliffes.co.uk. Tailored quotations for businesses are available on request.
Ratcliffes Insurance Brokers – FAQ Can you insure my vehicle? + A: Whether you run a courier car, a delivery van, or a haulage vehicle, we can help you find the right commercial vehicle insurance for you. Please use our contact us form and our team will be happy to discuss your requirements. What's the difference between Courier and Light Haulage? + A: Couriers handle smaller parcels with fast, often door-to-door delivery. They can perform multi-drop routes , delivering to several addresses efficiently. Light haulage is for larger packaged loads transported in vans or small trucks. Ideal for bulk deliveries rather than urgent single parcels. Quotation + Q: I'm not sure of what covers I need? A: We can provide tailored insurance to meet your needs, please contact us and our team will be happy to discuss your requirements. Documents + Q: How do I receive my documents? A: All documents are available immediately to view and sent by email. Account + Q: Do I need an account? A: No, but it helps if you want quick access to quotations or policy information online. Payment + Q: What payment methods do you accept? A: Credit/debit cards only for online policies. Charges + A: An administration charge of £15.00 applies per policy on inception, for any mid-term adjustments, and renewals. For cancellations charges our team will discuss this at the time of your cancellation Cancellation + Q: How can I cancel my policy? A: Contact us via phone or email for guidance. Complaints + Q: How do I inform you of a complaint? A: Contact info@ratcliffes.co.uk or call 01242 544544. Contact + Q: How can I get in touch? A: Call 01242 544544 or email info@ratcliffes.co.uk. Tailored quotations for businesses are available on request.